Store Policy

Unused/unopened items may be returned within 10 days at the buyer's expense for a full refund of the purchase price. If you are not completely satisfied, please contact us at info@derbyfragrances.com, and give us the opportunity to make things right. We very much appreciate your business.

All of our items come directly from the manufacturer, and we absolutely do not sell fakes.

Don't be lured by counterfeiters' prices and fooled with knock-offs.

We stand behind all our items and fully guarantee them to be 100% authentic.

We are based in New York. Our business hours are Monday to Friday, 9:30 to 4:00, and we are closed major holidays.

Sales tax will be charged to New York State residents. International buyers are responsible for any import duties.

We strive to get your purchase to you as soon as possible and ship promptly once an order is received. Currently, we can only ship to the U.S. and Canada.

Shipping and handling within the U.S for orders under $50 is $3.99, while orders of more $50 and over ship free. Shipping and handling for an order to Canada starts at $6.99 and is calculated based on the order total.

Please feel free to write if you have any questions or concerns.